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As
you open for online business, consider the pages
that will guide, inform and persuade visitors to choose
your product or service. Below, you'll find suggested
Web pages for building a successful business site.
1. Home Page
This is a must. The
Home Page will not only set the tone for your site,
but should also lend easy access to the rest of your
site. Here, a Table of Contents or Menu should be prominent.
2. About Us: Company History and Profile
For this page, develop rapport with your audience and
then share some intriguing facts about your company.
How did you get started and where are you going? Warm
up your visitors and get them interested in your products
and services.
3. Contact Us
Your contact information should include your street
address, phone and fax numbers, and a company e-mail
where you can be reached 7 days a week, 24 hours a day.
Here a database can also be put in place to house this
information for timely response.
4. Our Philosophy/
Mission Statement
What sets your company apart from the rest? What trail
are you blazing? Consider the answers to these questions,
which can also be complemented by an appropriate image.
5. Products
and Services
For this page, you may wish to link sub-pages to individual
products and services for greater detail. When presenting
your products and services, include images, descriptions,
costs, lists of features and benefits, and details about
shipping and delivery.
6. Online Forms
- Placing Orders, Request for Information, etc.
Such pages will be linked to your products and services
or contact page. Make sure that you have fields for
order numbers, credit card processing, shipping, and
any other information that you might need.
7. Specialty
Services
This page could be dedicated to custom or commercial
work. Show your customers, visually and verbally, why
they should consider upgrading to these particular products
and services.
8. Frequently
Asked Questions
Address and answer those questions that you've heard
so many times before. By taking the proactive approach,
not only will you educate your visitors, but you can
also save on valuable customer service time by explaining
the particulars in advance.
9. What's New?
Because this page is often updated more than any other,
it tends to generate a lot of traffic. Subjects could
include industry insights, a company newsletter, press
releases, staff announcements, and more.
10. Testimonials
Nothing instills consumer confidence better than the
testimony of a satisfied customer. If you have such
information to share, your company could highly benefit
from a page solely devoted to this end.
11. Before and After
Such images can be very compelling in communicating
the benefits of your products and services. Dismiss
any doubt by showing how customers can benefit from
your product or service.
12. Meet the
Staff
Put a face on your company. In this electronic age,
customers are often curious about the person behind
the product or service. Moreover, this reveals the individuals
behind "your team." Consider individual photos
of staff members (joined by a brief bio), or a group
photo. Show the world how you operate on both the personal
and team level.
13. Portfolio
Show the world what you're capable of. A company portfolio
reveals how you can develop various solutions for your
customers.
14. Location/Map
If location is key to your business, then show where
you are. Directions and a map to your office or store
can simply generate more traffic to the home front.
In today's competitive market, few companies can afford
to "lose" customers.
15. Free Gift
(Coupons)
A page dedicated to such promotional items is a great
way to attract business and to track site usage. In
the long run, a free sample can go a long way.
16. Employment
Recruiting quality people to your company can be done
easily and inexpensively with this page. Here you can
post job listings, the qualifications for each, and
the people to be contacted.
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