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ASKED QUESTIONS
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| ACCEPTABLE
USE AGREEMENT (AUA) |
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Acceptable
Use Agreement (AUA)
Hosted sites are expected to conform to our policy
on appropriate use of the Internet and our servers.
By using any of the services provided by Flmonline.net
Web Hosting you are bound by and must follow our
Acceptable Use Policy
Flmonline.net Web Hosting reserves the right to
immediately suspend cancel any account that violates
the policies. When an account is suspended the web
service and FTP service for it is stopped. When
an account is cancelled DNS service is stopped,
and al directories and email accounts are deleted
from our servers.
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Cancellation
Policy
For your security and protection, cancellation of
services must be received via letter or email at
admin@flmonline.net. Cancellations may only be made
by the primary contact person on the account.
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Refund
Policy
Flmonline.net Web Hosting has only one plan--an
annual contract.This allows us to keep the maintenance
costs low,which means we can concentrate on your
technical services and provide you the best hosting
available at a very inexpensive rate.For this reason,
we do not offer refunds beyond the 30day money back
unconditional guarantee.
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New
Accounts
Flmonline.net Web Hosting offers a 30 day money
back guarantee for all new accounts. The refund
does not apply to the domain name registration fee.
As noted above cancellations must be received in
the control panel within 30 days of account application.
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Refunds will
not be paid for account data transfer overages.
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If you transfer
your account and your domain name was registered
through Flmonline.net, we will be using your email
address for all future domain name renewal billing
- please keep this information current.
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| FREQUENTLY
ASKED QUESTIONS
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| ACCEPTABLE
USE AGREEMENT (AUA) |
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This Policy
represents Flmonline.net Web Hosting's Acceptable
Use Policy applicable to you and your subsidiaries
and supersedes any other written or oral Policy.
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We reserve
the right to revise this Policy at any time.
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This AUA was
last updated: February 17, 2002
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If you wish
to report a violation of our AUA, please email abuse@Flmonline.net
Please include all details of the violation in your
email including all email header information. Each
complaint will be investigated.
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By using any
of the services offered by us, you are bound by
and must comply with this Policy in its entirety.
Violations of the guidelines, delineated below,
will result in cancellation of your services or
such other action as we, in our sole discretion,
may deem appropriate.
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